Quality management in socioeducational action
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How to Cite

Panchón i Iglesias, Carme. “Quality management in socioeducational action”. Educació social. Revista d’intervenció socioeducativa, no. 21, pp. 10-23, https://raco.cat/index.php/EducacioSocial/article/view/165399.


Abstract

Nowadays. the quality of the services offered to citizens is of the almost importance. All public services ,ust be efficacious and excellent. The organisations and professionals who participate in socio educotiollal-action are greatly concerned with quality. Stimulating intemal qualiry management of services will boost process building and will make it possible to bring in tire necessary improvements in order to cater to social demands.

Keywords

  • Quality culture
  • Quality evaluation
  • excellence
  • evaluation organisation
  • quality plan
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