Articles

The role of patron dining experience and emotions on relationship quality in chain restaurant industry

Tuan Lo Ying, Rahmah Awang Siti, Jusoh Ahmad, Md Nor Khalil, Soehod Khairiah
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Innovation in the government-run Continuing Vocational Education and Training programme for unemployed in Catalonia (Spain): Challenges and opportunities

Liviu Catalin Mara
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Clustering the mediators between the sales control systems and the sales performance using the AMO model: A narrative systematic literature review

Alejandro Benet Zepf, Juan A. Marin-Garcia, Ines Küster
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Measuring innovation: A state of the science review of existing approaches

Philipp ter Haar
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Normalizing Difference: Emotional intelligence and diversity management competence in healthcare managers

Adebukola E. Oyewunmi
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The capitalization of operating leases: Analysis of the impact on the IBEX 35 companies

Francisca Pardo, Begoña Giner
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Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals

Sergio Salgado, Luis Oceja, Maite Beramendi, Carolina González Suhr
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